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"He continued: "We’ve also reduced our timetable over the coming weeks due to lower demand and will be in touch with anybody who is affected"Please rest assured that we are continuing to monitor the situation very closely and we thank you for your understanding. Just checked my bank account and the refund has gone in today. According to their website at the moment for cancellations up to 7 April they will give you a voucher to the same value which has to be used before 12 December. For your safety and comfort, the way we serve food and drink has changed and social distancing measures will be in place.
The situation is changing by the hour, and both you – our customers – and our teams are facing unprecedented challenges.” Or now that the Foreign Office has advised UK citizens against all but essential travel abroad, you could see if your Actually scrub that idea for now, the advisory only covers the next 30 days.That’s really helpful Wirewiper. Eurostar slashes timetable due to coronavirus chaos - will passengers get a refund? Eurostar is currently offering an e-voucher to travel before December 12th, which unfortunately we will never get to use.

We have 3 Eurostar tickets from London to Paris on April 7th.

"We are paying close attention to, and follow the official travel advice of the Travel Ministries of the countries across our network.The cross-channel operator will continue to operate trains to all destinations excluding our ski destinations (Bourg-St-Maurice, Moutiers and Aime-la-Plagne) and Disneyland Paris.Eurostar continued: "We recognise that many customers are changing their travel plans based on government advice, travel restrictions or to protect their loved ones. I shall echo the advice of others - wait. When completing the refund application, please state in the notes box that you are applying due to Covid-19 and also include the new PNR as without that your application will be rejected. If you do not wish to avail of the E-voucher you are entitled to ask for a refund via our customer service team, however the wait times are significantly longer. All travellers with tickets for cancelled trains only can request a refund up to 3 months after the date of travel.

Or at least an open voucher?If France closes the border and they cannot run trains, their policies may change.Even if I could get through on the phone, it’s probably too early.I think it would be wise to wait and see how things develop. order back issues and use the historic Daily Express Exceptional refund form. Customers say they were denied cancellation repayments and pushed to … network disruption, industrial action, or the current coronavirus (COVID-19) situation). Fast track ticket lanes for Business Premier and Carte Blanche customers will also be open again by 3 August.Wi-fi is available in our Business Premier and Standard Premier coaches.We’re sorry that we’re not able to provide our usual levels of service at this time. Please see our If you’re unable to travel and have a booking up to 7 September, we’d like to offer you an eVoucher so you can For travel to and around the Netherlands, please read latest information If you’re unable to travel and have a booking up to 7 September, we’d like to offer you an eVoucher so you can The health of our customers and colleagues is always our top priority. Train services #9700 and #9711 are cancelled until 31 August 2020 . I am assuming that they will have this rule when I cancel.Is this unreasonable? Please note: it’s okay to bring liquids through security at all our stations.It’s not long until our Business Premier lounges will all be open again. France-Spain high-speed TGV. Our London lounge is already open and our Paris and Brussels lounges will be welcoming passengers again by 3 August.

"He added that there was less than one passenger per coach, and four stops where no one disembarked.With many passengers optionally changing travel plans due to fear of the virus Eurostar issued information on journey cancellations on its website.It said: "Eurostar’s principal priority is the health, safety and wellbeing of our customers and colleagues and we are closely monitoring information regarding coronavirus (COVID-19). At the moment, new announcements are being made constantly, as with the French lockdown.I wouldn't expect to be going anywhere in early May, but I wouldn't do anything just yet.We expect the train to be cancelled and then will seek a refund (as at this stage, assuming civilization continues, we cannot take another trip until mid 2021)I’m not thinking about my situation but I am really wondering if it is right that Eurostar are offering only a date-limited voucher rather than a refund or at least an unrestricted voucher.Whether it's "right" or not, it's what they are doing right now. "Meanwhile, a Eurostar train manager posted a tweet on Wednesday when he revealed the stark reality of the lack of demand which had pushed the train line to make this drastic decision.He said: "21 years of #Eurostar-ing and today must have been my weirdest shift ever with 14 passengers.
According to their website at the moment for cancellations up to 7 April they will give you a voucher to the same value which has to be used before 12 December. If the train is running: Go to your account to exchange your ticket for free, up to 30 days before departure, depending on availability.